FusionR®Business Support System FusionR® Business Support System (FusionR® BSS) is a member of the FusionR® application suite, developed by R&R Software. FusionR® BSS is developed specially for telecommunication and content service provider companies, providing customer care, billing and revenue assurance services in frames of wide range and complex CRM processes ofthe enterprise.
FusionR® BSS supports the on-line processing of large number of business and traffic transactions, like call detail records, service transaction records, and recurrent service records. On-line processing includes collection,mediation, rating of the transactions and posting them to persistent bill items. The convergent management and billing of diverse telecom and content services interconnect billing, whole sale billing, revenue assurance and efficient customer service management features enable service providers to increase market share and efficiency.
FusionR® BSS is seamless integrated to FusionR® ERPS Enterprise Resource Planning System, analytical CRM features are added by FusionR® Business Intelligence solutions. The service specific technical, network systems, portal solutions can be integrated to FusionR® BSS by standardized web service interfaces.
The service provider specific operation is supported by quality assured,enterprise wide business processes that are managed and controlled by FusionR® WorkFlow manager.FusionR® BSS is a robust, high available, host centric, web based, platform independent, flexible, and scalable system, capable to deliver utter performance requirements of the operator during its development and growth.
For further information please download FusionR® BSS brochure here:  |
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